Privacy Policy

Privacy Policy

At Nextek-Luxe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our site or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping address, phone number, and payment information.
  • Order Details: Products purchased, order value, and transaction history.
  • Technical Data: IP address, browser type, and device information for site analytics.
  • Communication: Emails, chat messages, and other customer service interactions.

2. How We Use Your Information

We use your information to:

  • Process Orders: Ensure accurate order fulfillment and shipping.
  • Provide Customer Support: Assist with questions, returns, and refunds.
  • Personalize Your Experience: Show you relevant products and promotions.
  • Improve Our Store: Analyze site performance and customer behavior.
  • Send Updates: Notify you about order status, promotions, and new products (if you opt-in).

3. Sharing Your Information

We never sell your personal information. However, we may share your data with:

  • Shipping and Fulfillment Partners: To ensure your order reaches you quickly.
  • Payment Processors: To securely handle transactions.
  • Marketing Partners: For personalized ads and promotions (only if you consent).
  • Law Enforcement: If required by law or to protect our legal rights.

4. Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal data we hold about you.
  • Correct Your Data: Update any inaccurate information.
  • Delete Your Data: Request the deletion of your personal information.
  • Opt Out: Unsubscribe from marketing emails at any time.

5. Data Security

We use industry-standard encryption and security measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute data security.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize ads. You can manage your cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

8. Children’s Privacy

Our site is not intended for children under 16. We do not knowingly collect data from minors without parental consent.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Please review it regularly for the latest information.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:
support@nextek-store.com
Schwertstraße 1/2, 71065 Sindelfingen, Germany